Data retention, privacy and compliance documents

Data residency: choose the US or EU region for SaaS. With Hybrid, raw payloads stay in your own infrastructure and only privacy-safe metadata reaches NeuralTrust.

Log retention: depends on your plan (7 days on Free, 30 days on Standard, flexible on Enterprise). See pricing.

Privacy: read Data privacy and TrustGuard data handling.

Security documentation (reports, policies, subprocessors): available in our Trust Center.

MSA, DPA, BAA or a security questionnaire: open a request with type Question. The DPA forms part of our Terms of Service, and custom agreements are available on Enterprise.

Compliance mappings: EU AI Act · ISO/IEC 42001 · NIST AI RMF · OWASP LLM Top 10